Best Of 2005

BEST WAY TO GO COMPLETELY BATSHIT CRAZY: Waiting for Bright House

That would be waiting. And waiting. And waiting. To be fair, there are helpful people trying to sort things out when you call for cable service from Bright House Networks, but when confusion sets in, it really sets in. Day 1: No, you can’t get the service you ordered, you have to wait for the accounting office to open, they close at 4:30 p.m. Day 2: No, the accounting office closes at 4 p.m. and who are you again? Oh, sorry. Yes. Wait, we’ll send someone out. Day 3: You say your technician couldn’t finish the job, he went home sick? We’ll send him back. Day 3, Several Hours Later: Oh, he’s not there yet? Oh, wait, yes, they tell me he went home sick. And your name is?