Understanding the seriousness of self-distancing and quarantining in the height of the coronavirus, UberEats is coming to the rescue to those who are sick of eating pasta in their pajamas. The company has announced that it is now offering free delivery. Which is good for both customers and local restaurants who are taking a hit with less dining out going on.
“We know the coming weeks will be challenging ones for many small business owners, and we want to help restaurants focus on food, not finances.” said Janelle Sallenave, head of Uber Eats for the U.S. and Canada in a statement. “That’s why we’re working to drive increased demand to more than 100,000 independent restaurants across the U.S. and Canada through free delivery and marketing efforts.”
UberEats is also ramping up its marketing campaigns, both in-app and via email, promoting delivery from local restaurants. According to the release, additional benefits include a new opt-in program for all restaurants in the U.S. and Canada using the Uber Eats platform to receive daily payouts, rather than the company’s standard weekly payout.
“We've heard from restaurants that they're worried about what the health crisis will do to sales, and its impact on cash flow and their ability to pay suppliers or employees,” said Therese Lim, head of restaurant product at Uber Eats in the release. “That's why, from today we'll provide restaurants with the option to receive daily payouts rather than waiting until the end of the week to see revenue from deliveries, which can be even more important as delivery becomes a bigger share of their sales during this time.”
By the way, if you're worried about the exchange with a driver, users can opt for contactless deliveries, with all orders being sealed in tamper-evident packaging. Uber is in the process of providing drivers with sanitation materials in the most impacted markets. Delivery people who are either diagnosed with COVID-19 or have been asked to self-isolate by a public health authority.
"We know small businesses are the backbone of this great city and we are actively monitoring the impact to our locally-owned restaurants who are facing a difficult season due to COVID-19. As we work to minimize the impact of coronavirus, we are proud to see companies like Uber Eats step up to help our community,” said Tampa Mayor Jane Castor in a statement. "Technology allows us to stay connected, despite social distancing. And by using services like Uber Eats, we can continue supporting our small businesses while protecting the safety of restaurant workers, customers, and our community."
By the way, in an effort to support first responders, Uber Eats has pledged 300,000+ free meals to be delivered to healthcare workers and other relief efforts in coordination with local and state governments. Talk about covering all your bases when a pandemic is shutting down events, schools and flooding doctor's offices and hospitals for testing.
“We are always working to help keep everyone who uses Uber safe,” said Andrew MacDonald, Vice President of Platform at Uber and global head of the company’s global coronavirus response team to support users including delivery people, restaurants, and drivers. “We remain in close contact with local public health authorities and will continue to follow their guidance to help prevent the spread of the coronavirus.”
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