Authorities first announced an outage at 1:22 a.m. Wednesday, but close to noon, a spokeswoman for the City of Tampa said in a media alert that 911 is "once again experiencing technical issues."
"Efforts to restore the system's functionality are ongoing and Hillsborough County 911 Administration has been in contact with Frontier, the service provider. However, there currently is no known time frame for the restoration of the service," the media alert continues.
CL placed a test call from Tampa, and was connected to a backup call center in Colorado. We were told that the center can remotely dispatch emergency personnel.
Tampa's non-emergency line, however, is functioning and taking emergency calls in addition to its regular phone traffic. That number is (813) 231-6130.
For fire and emergency medical service calls, authorities ask that you call (813) 232-6805.
Coincidentally, St. Petersburg police's non-emergency line is currently working, though the city's emergency line remains functioning.
It is unclear whether there is a connection between the outages, but in recent weeks, multiple locales across the country have experienced 911 outages stemming from everything from phone service provider outages to accidental cutting of fiber optic cable that transmits calls requesting emergency service.