Ticketmaster weirdness

Just called Ticketmaster to check on prices for a story I was writing — no, I wouldn’t actually use Ticketmaster — and the computer voice came on. The computer voice introduced herself: “My name is Kelly, I’ll be helping you with your order.”

I was so thankful that Ticketmaster went out of its way to humanize the process. Kelly had a very sexy voice, although she did tend to monotone a bit. I tried to get her number, but she didn’t even dignify it with an answer. And I think Gladys took over for Kelly a few times — I swear I heard some phrases in a different voice. Gladys’ voice wasn’t as sexy as Kelly’s.

About The Author

Eric Snider

Eric Snider is the dean of Bay area music critics. He started in the early 1980s as one of the founding members of Music magazine, a free bi-monthly. He was the pop music critic for the then-St. Petersburg Times from ‘87-’93. Snider was the music critic, arts editor and senior editor of Weekly Planet/Creative...
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