When the Nuance Galleries owner began noticing a recurring pattern of illegal handicapped parking at the South Tampa Starbucks (at Dale Mabry and Azeele), he started asking non-permitted customers to move their cars. A customer complained to the coffee shop’s manager, who told Rowen to stop harassing customers, and when Rowen contacted the Starbucks regional office, the district manager banned him from visiting all Starbucks locations. Local and national media seized on Rowen’s story, and a few days later, Rowen was notified that the ban was revoked.